GRC Library has created a variety of reference templates based on compliance documents for your convenience.
These templates include the Compliance Controls Checklist, Risk and Control Self-Assessment (RCSA), Policy templates, and more.
You can click the link below to access and download the templates.
Policy Template
1. Ancillary Contract Termination Policy
2. Consumer Right of Withdrawal Policy
3. Pre-Contract Information Disclosure Policy
4. Unsolicited Goods and Services Policy
EUR-Lex Checklist
Consumer Rights Directive - Directive 2011/83/EU Controls Checklist
EUR-Lex RCSA
Consumer Rights Directive - Directive 2011/83/EU RCSA Template
Name: Consumer Rights Directive - Directive 2011/83/EU
This Directive aims to harmonize consumer rights across the EU, ensuring a high level of protection for consumers engaging in distance and off-premises contracts. It seeks to eliminate barriers to cross-border trade and improve consumer confidence while allowing member states flexibility for additional protections.
Target Audience:
Key Points:
Related Regulations or Articles:
Reference URL: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32011L0083