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Business Unit (21)

Each Business Unit has distinct business processes, risks, and controls.
GRC Library has developed specific reference templates tailored to each Business Unit.
By clicking on the business unit name, you can view detailed information.
Additionally, clicking on the reference template will direct you to the item page,
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1. Affiliate Management

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2. Billing and Revenue Assurance

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3. Corporate Communications

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4. Corporate Governance

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5. Corporate Strategy

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6. Customer Support

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7. Data Analytics

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8. Environmental Sustainability

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9. Finance

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10. Human Resources

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11. Information Technology

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12. Innovation and Technology Development

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13. Legal and Compliance

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14. Network Operations

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15. Project Management

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16. Public Relations

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17. Quality Assurance

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18. Regulatory Affairs

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19. Research and Development

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20. Sales and Marketing

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21. Supply Chain Management

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Telecommunication

Industry: Telecommunication

Description:

The telecommunications industry is a vast and complex sector responsible for the transmission of information over long distances. This industry plays a vital role in modern society, supporting a wide array of businesses and services. It is typically divided into three primary sectors: fixed-line telephony, mobile telephony, and Internet access, each presenting its own unique challenges and opportunities.

Key Activities:

Fixed-Line Telephony

The established sector that provides traditional landline phone services, facing competition from mobile and Internet communication alternatives.

Mobile Telephony

The rapidly growing segment that provides wireless communication services through mobile devices, which is expected to continue expanding significantly.

Internet Access

The sector responsible for providing individuals and businesses access to the Internet, which is projected to grow as more people gain connectivity.

Network Engineering

Designing, building, and maintaining the communication networks that facilitate information transmission.

Customer Service

Supporting customers with inquiries and issues regarding their telecommunications services, ensuring satisfaction and retention.

Marketing and Sales

Developing marketing strategies and selling telecommunications services to both businesses and consumers.

Network Management

Monitoring and operating the communication networks to ensure optimal performance and reliability.

Billing and Order Fulfillment

Managing customer orders and billing processes to ensure accurate charges and timely service delivery.

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Updated: 2024-08-17 06:15:36
Created: 2022-03-14 11:31:11
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