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EUR-Lex Control (3,516)
| # | Name | Description |
|---|---|---|
| 1 | 32016L0097-0036: Provide information on complaint procedures | Control: Provide information on complaint procedures Party: Insurance Intermediary and Insurance Undertaking Control Objective: To ensure customers are aware of the procedures for registering complaints. Description: This control requires the dissemination of clear and accessible information regarding the complaints registration procedures to customers prior to the finalization of any contractual agreements. Control Owners: Compliance Officer (Compliance Department) Control Impacts: *In ... |
| 2 | 32018R0389-0050: Establish verification mechanisms for authentication software | Control: Establish verification mechanisms for authentication software Party: Payment Service Provider Control Objective: To verify the authenticity of the authentication software delivered to payment service users via online channels. Description: This control involves implementing robust verification mechanisms to ensure that the authentication software provided to users is genuine and has not been tampered with. Control Owners: Chief Compliance Officer (Compliance Department) Control ... |
| 3 | 32022R2554-0109: Develop and implement comprehensive ICT business continuity plans | Control: Develop and implement comprehensive ICT business continuity plans Party: Critical ICT Third-Party Service Provider Control Objective: To maintain the necessary availability and integrity of ICT services during disruptions. Description: This control involves developing and implementing detailed business continuity plans tailored to ensure that critical ICT functions can be maintained or rapidly restored following a disruption. Control Owners: Chief Information Officer (IT Departme ... |
| 4 | 32015L2366-0007: Prepare audit arrangements and organizational measures | Control: Prepare audit arrangements and organizational measures Party: Payment Institution Applicant Control Objective: To ensure the applicant takes reasonable steps to protect the interests of its users. Description: This control mandates the development of audit arrangements and organizational measures aimed at safeguarding the interests of users while ensuring the continuity and reliability of payment services. Control Owners: Risk Manager (Risk Management Department) Control Impacts ... |
| 5 | 32022R2065-0063: Provide functionality for users to declare commercial communications | Control: Provide functionality for users to declare commercial communications Party: Online Platform Provider Control Objective: To allow users to disclose their content as commercial communications effectively. Description: This control mandates the implementation of a user interface component that enables users to declare their content as commercial communications, ensuring compliance with regulatory requirements. Control Owners: Product Manager (Product Development Department) Control ... |